How to Add and Manage Email Popups (Premium Feature)

What This Is

Popups are messages that appear on your customer-facing website. They serve two purposes: capturing customer email addresses for your marketing list, and showing promotional announcements (like a current sale or seasonal offer).


Popups is a Premium feature. Tenants on the Base plan will not see Popups in their Email section. To use Popups, upgrade to Premium from your profile dropdown → Billing.


Where to Find It

Go to Email → Popups.


How to Create a Popup

1.    Go to Email → Popups

2.    Click Add Popup

3.    Customize the popup content (headline, body text, image, and any call-to-action)

4.    Choose which pages of your website the popup should appear on

5.    Set the timing rules: when the popup should appear and when it should disappear

6.    Save your changes


Where Captured Emails Go

When a customer enters their email address into one of your popups, that email is automatically added to your contact list in BRS.


To find these contacts, go to Email → Contacts. You will see a list there labeled “Popups” containing every email captured through your popups.


Common Uses

•       Promotions and discount announcements

•       Lead capture (getting emails from website visitors who are not yet ready to book)

•       Seasonal offers

•       Important business announcements (closures, holiday hours)