Setting Up Your Deposit

What This Is

The deposit is the amount collected from customers at checkout when they place a booking. You can set it as a percentage or flat amount, require it, and even rename it.

Steps

1.    Go to Website → Checkout Settings → Payment Configurations

2.    Find the Deposit section

3.    Choose: Percentage of the order total (e.g. 25%) OR a fixed flat amount (e.g. $50)

4.    Optional: rename the deposit — for example, some businesses call it a Reservation Fee instead

5.    Save your settings

How It Works at Checkout

• If a deposit is required, customers pay it at checkout and the remaining balance is shown as due.

• You can collect the remaining balance manually later, or set up automatic collection closer to the event date.

• Credit card orders: the system handles deposit collection automatically.

• Cash, check, or custom orders: you collect the deposit yourself and mark it manually. For a full breakdown of manual payment methods, see: (How Cash, Check, and Custom Payments Work)

Tip: A deposit requirement helps reduce no-shows and ensures customers are committed before you hold a date for them.