How to Place a Test Booking Before Going Live

What This Is

Before your site goes live, place a test booking to make sure the full customer experience is working correctly.

This is one of the most important steps before launching.

Why This Matters

A test booking lets you confirm:

Products display correctly
Pricing calculates correctly
Delivery and pickup windows appear correctly
Delivery fees and taxes are accurate
Payments are working
Confirmation emails are being sent
The order appears correctly inside BRS

Steps

Click My Website from your dashboard
Go through the website like a real customer
Browse your products
Select a delivery date, delivery time, and pickup time then add an item to the cart
Proceed to Checkout then Enter billing and delivery address
Review the delivery fee, taxes, deposit, and total
If you accept credit cards, complete checkout using a real credit card
- For the test, you can temporarily adjust your deposit to $1
- This lets you confirm credit card payments are working without charging a large amount
Check that you received the confirmation email
Go back into BRS and confirm the order appears correctly under Orders

Refund the test payment if needed by going to:

Orders → Payments → Billing

See: How to Process a Refund

What to Review

As you test, confirm:

Product names, images, and descriptions look right
Prices are calculating correctly
Add-ons or fees are appearing correctly
Delivery/pickup windows match your settings
Delivery fee and tax are correct
Credit card payment processes successfully, if enabled
Confirmation email looks correct
Order details are accurate inside BRS

Important Note

Do not skip the payment test if you accept credit cards.

Using a real credit card, even with a small $1 deposit, is the best way to confirm your payment processor is connected correctly before a real customer tries to book.

It is also a good idea to test the refund process so you know how it works before you need it for a real customer.